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Posted by on Feb 4, 2015 in Customer Profiles | 0 comments

How One High-Growth Startup Uses Shoeboxed to Sustain Their Momentum

How One High-Growth Startup Uses Shoeboxed to Sustain Their Momentum

With Shoeboxed, there has never been one “best” way to use our service to stay organized. And after processing over a billion dollars of expense data since 2007, we say that from years of firsthand experience!

Shoeboxed takes enormous pride in serving clients from around the country and across the globe, all of whom use our service in a myriad of ways to fulfill a whole host of organizational needs in both their personal and professional lives.

As attorneys, our product is time, and Shoeboxed helps us save money by saving us time.

-Brandon Gaines

brandon gainesIntroducing: Brandon Gaines

Profession: Owner, Attorney Prime

Location: Austin, TX

Find them: @AttorneyPrime on Facebook, Twitter and LinkedIn

Shoeboxed: Hi Brandon! Thanks for taking the time to chat. Let’s start with a little background on you.

Brandon Gaines: Sure! I’ve basically been an attorney my entire life, even though I only became licensed four years ago. Both of my parents are lawyers, so when I was growing up I always worked in their law office. I enjoyed learning the law and talking to clients, and my parents enjoyed free labor. I knew very early that I wanted to be an attorney and work closely with families just as my parents had done.

SBX: That sounds like a solid foundation for you to start your business, Attorney Prime. Can you tell us a bit about it?

Screen Shot 2015-01-28 at 3.43.28 PMBG: Absolutely. Attorney Prime is an online legal services provider that is run and operated by attorneys. We give our clients the full legal experience for a low, flat fee. We help people who aren’t comfortable handling their case themselves and need attorney advice for a low price and with all the convenience of an online service. We started the business in 2011 and went national in 2012, and we’re based in Austin, TX.

A few years ago, a couple of family attorneys and I were discussing the rise of sites like Legal Zoom and other sites that sold court documents. Since family law is so specific to every client’s circumstances, those sites aren’t able to do many types of family law cases that a traditional attorney can. Attorney Prime fills that gap, and allows a client to get all of the benefits of actual attorney advice, as well as the ease and convenience of an online service.

SBX: It sounds like Attorney Prime fills a real need – that’s awesome! We often hear from small business owners that when they start their business, they try to handle all the paperwork themselves. Was that the case for you? When did Shoeboxed enter the picture?

BG: Yes, we basically just scanned all of our invoices, receipts and business reports and kept them in files on our computer. That worked okay when we first started out, but after we were featured in an article on Huffington Post, our business blew up within weeks. We immediately realized our hackneyed system needed a significant upgrade and fast. Enter Shoeboxed.

After we began to get a little press, our business basically blew up within a few weeks. We were bursting at the seams with receipts and invoices with no easy way to handle that amount of volume, and we found and integrated Shoeboxed about that time. This all happened about seven months ago.

SBX: Cool! It’s amazing what a bit of press can do for a business. So how does Shoeboxed fit into your daily workflows now?

BG: Everything goes into Shoeboxed. Everything. We love the Shoeboxed Receipt & Mileage Tracker app. So when we run business reports, along with the tally from Shoeboxed, we are far more efficient and accurate on our business projections. As attorneys, our product is time, and Shoeboxed helps us save money by saving us time.

SBX: Do you use any other features of Shoeboxed you’d like to share?

BG: Yes, Evernote is the big partner app that we use with Shoeboxed. Since every client case is different, and requires its own attorney notes, photos, and other work material, Evernote, working alongside Shoeboxed, is irreplaceable.

SBX: Awesome! We’re big fans of Evernote too. So what’s changed in your business since starting to use Shoeboxed?

BG: The level of case volume we have now, compared to before we integrated Shoeboxed, is so much larger it is difficult to quantify exactly how much time and money it has saved us. Suffice to say: we wouldn’t be able to manage our receipts without Shoeboxed.

SBX: Well, we are honored to be able to help! Any other benefits you’ve found?

BG: A major part in our business growth, which means bringing in more attorneys and clients, is that our infrastructure is dependable. If we were still using a file system for our records, it would be impossible to grow since our system couldn’t support it. With Shoeboxed, we have yet to see any limit to how large our business will grow.

SBX: Wow, what an awesome endorsement – we’re blushing! In closing, what’s your number one piece of advice for other small businesses to get organized?

BG: Get organized before you actually need to get organized. Our previous file system worked fine for low volume, but when our work volume exploded overnight, we were completely helpless due to the unexpected demand. If we had planned for success, and used Shoeboxed even at the low volume, we could have avoided that problem altogether.

SBX: Fantastic. Is there anything else we didn’t cover here that you’d like share?

BG: We primarily use lawyer-targeted services because of the unique needs of attorneys. Shoeboxed is so flexible, it fits our needs better than even the serviced tailored for lawyers. Because of that, I have to imagine Shoeboxed would work within any industry.

SBX: We strive to suit the needs of our customers no matter what industry, and we’re thrilled that you’ve found us as a solution that works for you. Thank you so much for taking the time to chat, Brandon!

Are you a Shoeboxed user who has a success story and would like to be featured on our blog? Then we would love to hear from you! Please reach out to Emily at emily@team.shoeboxed.com for more information.

Until next time, stay tuned… and stay organized!

 

Meet Emily Farrar


At Shoeboxed, Emily focuses on keeping our users happy and engaged. She is a graduate of UNC-Chapel Hill with a degree in Public Relations and an avid Tar Heels fan. She enjoys traveling, staying active and spending time with her six-year-old Maltese, Madam.