Introducing Our New Help Desk!

We’re thrilled to announce the brand new!Shoeboxed Help Desk

Our Help Desk has been completely revamped with new and helpful articles, an easier way to find answers to your questions and a simple way to contact our support team. You can find our new Help Desk by navigating to, or from your Shoeboxed account, clicking on the user icon and choosing “Help.”

Please make sure to use the new Help Desk for all new support requests, as we will be discontinuing our previous Help Desk and email support system within a couple days.

Power Tip: When you’re submitting a new support request, check the right side of the box– you may see an answer to your question pop up as you type! We think this is one of the best new features on, and we think you will too.

We sincerely hope you will find our new Help Desk, well, helpful!

Stay Organized,

The Shoeboxed Team

Author: Emily Farrar

At Shoeboxed, Emily focuses on keeping our users happy and engaged. She is a graduate of UNC-Chapel Hill with a degree in Public Relations and an avid Tar Heels fan. She enjoys traveling, staying active and spending time with her six-year-old Maltese, Madam.