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Posted by on Aug 15, 2012 in Uncategorized | 0 comments

Live Chat with Our Customer Support Team

Hey Shoeboxers!

Today, we’re excited to announce a new feature in your online Shoeboxed account.  From now on you can chat directly with a customer support representative, right from inside your account!

All you have to do is click the blue “Chat with Us!” bar on the bottom right of your Shoeboxed account, and you’ll be immediately connected with a Shoeboxed employee that can help you navigate your account, give you tips and answer any questions you may have.

Our representatives will be available Monday to Friday, 9a.m. until 6p.m. EST (except on major holidays). If all operators are busy, the “Chat with Us!” bar will be hidden. But don’t worry– you can check back later or send us a quick email at help@team.shoeboxed.com!

Please note that our live chat is operated by Shoeboxed US. If you’re a customer of Shoeboxed Australia, please contact them at 1300 00 1333 or help@team.shoeboxed.com.au!

If you have any feedback or questions about our new live chat feature, please reach us 24/7 at help@team.shoeboxed.com or give us a shout on Twitter @ShoeboxedHelp.

Stay Organized,

The Shoeboxed Team