Just a quick announcement: We are in the final stages of upgrading our servers right now. Once this is done, there should be a noticeable improvement in the speed of the website. These changes will likely go into effect this weekend.
Due to some more advanced processing of receipts in our Receipt Mail-In scanning operations and a significant increase in volume of Receipt Mail-In envelopes, our servers have been a tad stressed. We like to think that it’s a good problem to have since it means we are growing and more and more people are catching on to the Shoeboxed idea. For those of you that have experience interruption in service this week because of this, I just want to say “thanks” for bearing with us a little bit. We are working round the clock to make sure that Shoeboxed is a fast and convenient way for you to organize and manage your receipts. If you have any suggestions or comments, please send them to us at firstname.lastname@example.org.
We appreciate very much when you contact us. After all, Shoeboxed is all about what you want it to be, so all your comments are read and responded to by our great customer support team as soon as possible.