7 Tips to Get Paid Faster

Every freelancer wants to get paid faster, or even paid on time. Here are the top seven payment excuses freelancers hear most often and how to handle them.

This guest post is brought to you by WePay – the easiest way to accept credit cards online.

So many clients, so many excuses. We’ve all had that client who is extremely open and willing to talk… until the subject of money comes up. Suddenly they’re a ghost and nowhere to be seen. When you do get in contact with them, they have endless excuses to throw at you.

Every freelancer has at least one story like this. Don’t you wish there was a way to make the process easier and more streamlined? Check out the following common excuses we’ve heard and see how to combat them so that you can get paid faster.

1. I was confused.

The last thing you want to hear when you complete a job is “Huh? This isn’t what I wanted,” or “So what happens now?” Confusion is a common excuse for clients that basically indicates they aren’t ready to pay you yet. The trick here is to be very specific with the job description. Go over every single little detail with them, including when they will pay and how, so there’s no confusion when the invoice is due.

2. Where and how do I pay?

Speaking of payments, don’t give clients any chance to wonder how to pay you. Some prefer checks. Others prefer credit cards. Still others prefer a simple solution like paying by credit card online with WePay. If you just offer one way to pay, though, some clients will use this as an excuse – warranted or otherwise – to delay your payment. Offer numerous payment methods, and it’s likely that you’ll get paid faster.

3. I couldn’t contact you!

Another common issue clients have is getting in contact with you. Like payment options, you want as many ways to contact you as possible. Don’t just rely on email; create invoices that include your phone number, physical address and other means of contacting you.

4. I never got an invoice.

Want them to be punctual? Then you should be, too. Lead by example and don’t turn anything in late, including your invoice. Even though you were super specific when they should pay, some people won’t pay until they see an invoice. And if you’re very late sending out the invoice, they may have forgotten about the great job you did, creating a further delay.

5. I didn’t hear from you, so…

Sometimes you get the feeling in the pit of your stomach that a client is going to be a problem. Unfortunately we don’t always follow up on this feeling and let things go. However, you shouldn’t be afraid to follow up with a client. Email them to ask if the work was ok or if they have any questions – anything to keep you in their mind.

6. I didn’t think this job was that serious?

This is one of the most infuriating excuses you can hear, as it practically invalidates your entire career. Generally what they mean, though, is they don’t feel “invested” in the relationship. Combat this with a deposit. Suddenly instead of hiring some random person for a new banner for their website they’re hiring a professional who requires money to initiate the business transaction.

7. Eh, there’s no contract, so what are you going to do, sue me?

Obviously the solution is in the excuse here. Many freelancers and small business owners don’t like to mess with contracts as they see them as annoying or as a possible bane to clients. However, they prevent problems, including non-payment by fussy clients. Just make sure every little detail you agree to with the client is in the contract.

Do you have a slow or non-paying client story? How did you collect your money? Tell us your tips to get paid faster in the comments!

Checklist: Is Your Small Business on the Right Track?

When you own a small business, it can be hard to focus on the big stuff and not get tied down in the details. Use our handy checklist to make sure that your small business is on the right track — the track to success!

This guest post is brought to you by WePay – the easiest way to accept credit cards online.

Where is your small business headed? We all have grand dreams for our companies and big plans to see them through. However, just how sure are you that the plan you have is going to come off without a hitch?

If you’re not looking ahead, you’re likely to get blindsided by even the smallest setback. One bump in the road and suddenly your plan for the future takes a completely different turn. It happens to businesses all the time and the worst-case scenario can see you shutting your doors forever!

Instead of getting blindsided, go through the following checklist to get a head start on the rest of your business life. Do you know…?

Where the Money Goes

Do you have a bead on where all your money goes every month? Just how much are you spending on supplies, rent and gas money for trips? Until you know the particulars of your budget you really don’t have a firm grasp on your company. Simply understanding where all your money goes can separate you from 99% of other business owners.

Who My Best Customers Are

Another aspect of your business you should master is who butters your bread – who are your best customers and why do they love you so much? Truly understanding why certain people love your product more than others can make a huge difference in your wallet. Now you know what niche to attack and where to focus your marketing efforts.

What My Weaknesses Are

No business owner likes to sit and think about how much they stink. If you don’t look at your flaws, though, they will absolutely sneak up on you and nip you in the rear. You may not automatically fix everything, but understanding your shortcoming will allow you to predict bigger problems before they happen. If you’re not very detail-oriented, for example, you can turn down nit-picky gigs instead of suffering through them.

How People Find Me

You’ve put ads up online, sent out samples to locals, spent hours on social media pages, and done lots of community service in the name of your business. So – which avenue brought you the most business? If you don’t know, it’s time to find out. Then you can build up that marketing channel even more so your audience continues to grow. Do a survey or use a tool like Google Analytics to track how prospects found you and decided to become a customer.

It’s Easy for People to Pay Me

How many forms of payment do you accept? If you’re sticking to just cash and checks, then somewhere down the road you’re probably going to have a problem. As it has become the norm to accept credit cards online, companies that don’t provide easy ways to get make payments may see a dip in sales and cash flow. The last thing you want to do is appear outdated. If you’re not accepting credit cards these days, you might as well ask for payment in Confederate dollars via carrier pigeon.

I Have an Endpoint

As a small business owner, you may daydream about amazing wealth and success. Whether that day comes or not, at some point you will have to figure out what to do with the business. What’s the end you have in mind for your endeavor? Sell it off? Retire from it? Close it in five years and pursue something new? The sooner you figure that out, the sooner you can direct your company in that direction.

How many items did you check off the list? Which one do you need to work on?

If you enjoyed this post, check out another great article by the team at WePay: “How Do I know if I’m Over- or Under-Promoting Online?

How Do I Know if I’m Over (or Under) Promoting Online?

wepay logoThis guest post is brought to you by WePay – the easiest way to accept credit cards online.

If you’re just starting out in the business world, you may have trouble promoting yourself. After all, there’s so much more to think about – perfecting your skills, picking a business entity, figuring out finances, and building your website. You barely have time to talk to your current clients much less promote to total strangers.

However, promotion is an important thing to consider, especially for a new business. You want to strike a balance between talking like a normal human being and letting the whole world know you’re open for business. But this balance is easier said than executed, especially in the age of social media when it can be easy to over-promote what you had for breakfast. How do you figure out if you’re under- or over-promoting online? Continue reading “How Do I Know if I’m Over (or Under) Promoting Online?”