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Posted by on Apr 30, 2018 in Uncategorized | 0 comments

The Tech Your Business Needs to Improve Customer Service

The Tech Your Business Needs to Improve Customer Service

Customer service is one of the most important components in a business. This is because the profitability of a business is dependent on the satisfaction of the customers. When the customers are happy, they not only buy from you, but you also have better chances of retaining them for the long-term.  Additionally, they act as an advertising tool for your company. Therefore, as a business owner, it is essential to keep up with the customer demands and serve them well by employing the best technologies. Some of the technologies that you can use include: Mobile Apps A mobile app is one of the tools that you can use to boost customer satisfaction. An app gives your customers easy access to information straight from their mobile devices. It is a tool that can boost interactions because the user doesn’t have to key in a website URL every time they need contact with the business. Users will be able to complete transactions with just a few clicks and that speedy and...

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Posted by on Apr 25, 2018 in Uncategorized | 0 comments

7 Strategies for Improving Employee Satisfaction

7 Strategies for Improving Employee Satisfaction

Looking after employees and ensuring their satisfaction has become one of the biggest issues for companies to address today. With no shortage of job openings for experienced and qualified individuals, companies need to work on retaining their best employees or risk losing them to the competition. Employees who are dissatisfied with their role are not only more likely to grab an opportunity to leave your company; they’ll also be less engaged with their tasks and may be suffering from a lack of motivation. All of these can lead to decreased productivity and a loss of reputation for your brand. So, it’s clear to see that investing in employees isn’t just good for your workforce; it also has a wide range of benefits for your business as a whole. After all, your employees are crucial to your company – they are the ‘backbone’ that it simply can’t do without. If your productivity is lacking and the passion has gone from your workforce, here are some ideas that you may want...

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Posted by on Apr 23, 2018 in Uncategorized | 0 comments

What Types of Business Insurance Do I Need as a Contractor?

What Types of Business Insurance Do I Need as a Contractor?

There are several kinds of insurance any small business needs, and there are types of insurance that contractors need that other businesses may not. That is aside from the insurance customers may require from their contractors before they even consider hiring them for work. But what type of insurance is essential for contractors in particular? Let’s address each in detail. Worker’s Compensation If you have employees, you are probably legally obligated to have workers compensation insurance. In this instance, you could be hit with a fine for not having it. Worker’s compensation rates are based on the risk and hazards associated with the work. Worker’s compensation insurance, along with general liability insurance, is often the minimum insurance you need to prove you have to be considered by many clients. Liability Insurance Contractors are typically professionals paid for their expertise or their skills. If you make a mistake, you’re on the hook for the consequences. Professional liability coverage provides a measure of protection from the worst consequences. This type of...

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Posted by on Apr 19, 2018 in Uncategorized | 0 comments

Why You Should Accept Bitcoin (and other Cryptocurrency) in your E-Commerce Store

Why You Should Accept Bitcoin (and other Cryptocurrency) in your E-Commerce Store

Even though many people view cryptocurrencies as a speculative investment, it’s still worth adding it as a payment option if you run an e-commerce store. Several reputable stores already include cryptocurrency payment options, and the number is growing each week. In this article, we’ll analyze the pros and cons of including it as a check out option and provide you with the resources to add it to your store. The Pros Reduced Fraud. Chargeback fraud is a common occurrence on e-commerce platforms. Here’s how it works: A customer orders your product using a debit or credit card. You deliver the product to the customer. Once the customer receives the product, he/she initiates a chargeback. They claim that the package never arrived, their card was stolen, or some similar excuse. You’re stuck wasting resources to fight the claim. You have to prove that the product arrived successfully while the card company locks the funds in the meantime. This is especially troublesome for e-commerce businesses with an already limited cash flow. Cryptocurrency payments are irreversible....

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Posted by on Mar 20, 2018 in Uncategorized | 0 comments

Top Considerations for Packaging for E-commerce Retailers

Top Considerations for Packaging for E-commerce Retailers

A major but sometimes overlooked decision all e-commerce businesses need to come to is how they choose to package their products so that orders are delivered safely and with the consumer in mind. Below, we’ve outlined some of the main points for e-commerce business owners and logistical strategists to consider when plotting their packaging strategy. Products at the forefront The products you trade should be the main consideration when determining your packaging strategy. A common consideration for any company with a wide product portfolio is finding cost-effective appropriate packaging for all of their products. To minimize costs and waste, companies should try to locate adaptable packaging which is suitable for multiple items in their stock. Pay particular attention to your stock’s individual requirements, too. Anything fragile, toxic, flammable, heat sensitive, sharp should obviously be appropriately wrapped. To transport perishable products such as food we’d recommend using specialist food packaging to ensure that the produce will be protected from heat, moisture and insects. Photo: Pixabay The product is only the...

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